Privacy Policy

This Privacy Policy describes how the University Medical Center – Psychiatry Division (supervised by Consultant Psychiatrist Dr. Suleiman Al-Sogair) collects, uses, and protects user data in this application. By using the app, you agree to the terms below.

1. Data Collection

The app collects only the information necessary to deliver medical services, including:

• Personal information (name, phone number, email). • Medical information provided by the user. • Session bookings and service records. No unnecessary or unrelated data is collected.

2. Use of Data

Data is used solely to:

• Provide psychiatric consultations and therapy sessions.
• Maintain accurate medical records.
• Improve the application’s features and services.
  Data is never used for advertising or commercial purposes.

3. Confidentiality

The Center strictly protects user privacy.

• No data is shared with third parties unless legally required or medically necessary.
• All data is encrypted and stored in a secure environment.
• Access is restricted to licensed medical personnel only.

4. Data Protection

The Center applies technical and administrative safeguards, including:

• Encrypted communications.
• Intrusion prevention and secure-access systems.
• Continuous monitoring of security protocols.

5. User Rights

Users have the right to:

• Request correction or updates.
• Request deletion when there is no medical or legal need for retention.

6. Legal Disclaimer

The application is not intended for emergency use. In emergencies, users must contact official authorities immediately.

7. Policy Updates

The Center may update this policy when necessary, and any updates will be announced within the app.